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Context Help

If you get lost inside our web hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A context menu will show up. It comprises comprehensive info about all the actions that you can perform on that particular page. Each pop-up window opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of instructional videos demonstrating how to work with our web hosting Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, take a look at our extensive Frequently Asked Questions database, which includes questions asked by real people and provides real solutions. We periodically update our Frequently Asked Questions database with new entries so as to embrace all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you are looking for in the FAQ database either, you can touch base with our great team of customer support engineers available 24x7x365 and eager to help you with any problem. Each support ticket you send will be answered in less than sixty minutes (the average support ticket response time is only 20 minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 201985

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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